There are a lot of things that change in 30 years. Just thinking of your own life in the last 30 years, you may have become an adult, a senior, a retired person, a student again. Many things change & that is part of growth, part of the life cycle.
When we think back on the last 30 years as a Best Western, we see a lot of change with how we interact with our guests. We used to make bookings over the phone with a paper book filling in names and phone numbers to book your accommodations. Now we type in those bookings, or they are transmitted directly to us from a booking site through the internet. It really is quite the advancement in technology. We even recently started a program where a previous guest can text us their booking requests!
Another area we have seen a tremendous amount of change is in the décor & furnishings. We are a firm believer that when travellers spend their hard earned money on a vacation, or a business person on their weekly travel expenses, they want the place to be clean, comfortable, with efficient staff. That is our number one priority.
Check out our Facebook Page where we’ve been posting a number of before and after pictures of the changes we’ve had in our décor.
Happy 30th Anniversary Best Western Plus Rose City Suites 1990-2020